EOL Notifications

Hewlett Packard Enterprise (HPE) Servers

HPE has announced End of Service Life (EOSL) dates for the following series of server hardware:

ProLiant Gen9 series – 31 January 2025

ProLiant Gen8 series – 13 June 2021

ProLiant G7 series – 30 April 2018

ProLiant G6 series – 30 April 2016

ProLiant G5 Series – 30 November 2014

In conjunction with those announcements and upon reaching the EOSL milestone (generally 5 years from the End of Sale date), Bitcentral will no longer release software or system updates certified to operate on these series of servers. Bitcentral will continue to support existing hardware platforms at the current release and hardware configuration level if covered under an existing support agreement. Following the expiration of a support contract, all hardware support will be provided to customers on a time and materials basis. Bitcentral will continue to support software installed on, and users of systems based on these servers. However, no further software releases, patches or updates will be made to any product running on these hardware platforms.

All older series of HPE servers and workstations as well as all series of Dell PowerEdge servers and Precision workstations will also no longer be supported and will not be eligible for any patches or updates.

Microsoft Windows Server & Windows OS

Microsoft has announced Extended Support End Dates for the following generations of server and desktop operating systems:

MS Windows Server 2012 – 10 October 2023

MS Windows Server 2008 – 14 January 2020

MS Windows 8 – 10 January 2023

In conjunction with those announcements and upon reaching the end of extended support milestone, Bitcentral will no longer release software or system updates certified to operate on these generations of operating systems. Bitcentral will continue to support existing systems at the current release and configuration level if covered under an existing support agreement. Following the expiration of a support contract, all software support will be provided to customers on a time and materials basis. Bitcentral will continue to support software installed on, and users of systems based on these operating systems. However, no further software releases, patches, or updates will be made to any product running on these hardware platforms.

All older series of server and workstation operating systems will no longer be supported and will not be eligible for any patches or updates.

Notice of Firefox Browser Support Issue

Firefox is dropping NPAPI support in their browsers starting March 7, 2017, according to their support announcements. This will affect all Bitcentral products that use Java and Silverlight browser applets. Those products are:

  • CORE: News
  • CORE: Select
  • Precis
  • Oasis
  • ME/EME

Firefox ESR v52 has also been retired. Subsequent updates to Firefox ESR no longer have the capability to utilize NPAPI plugins including all necessary plugins needed for (Create, Precis, and legacy Oasis versions (v3.27 or earlier)). Bitcentral can no longer recommend the use of ESR v52 due to Mozilla’s lack of support for it. We only recommend the use of the Bitcentral Core Client application to access our suite of products. To access our download for the Core application, click here. Please contact our Support team if there are any questions about installing the Core Client application.

Precis 3 Product Series

Bitcentral announces the end of life for our Precis 3 software and the corresponding hardware. No further development is being allocated to the Precis 3 product version. Further, the hardware associated with the Precis 3 version is no longer supported by our suppliers making it difficult to source and replace failed hardware. As such, we are not able to provide the mission-critical support required for a production play-to-air solution.

Our sales team will be reaching out to our remaining Precis 3 clients to work on a migration plan. The end-of-life effective date corresponds to the end date of your currently active support agreement.

Central Control Version 5.x and older:

Bitcentral announces the end of life for our Central Control Versions 5.x and older (all modules) and the corresponding hardware. No further development is being allocated to these versions. Furthermore, the hardware associated with these versions is no longer supported by our suppliers making it difficult to source and replace failed hardware. As such, we are not able to provide the mission-critical support required for a production play-to-air solution.

Our sales team will be reaching out to our remaining Version 5.x clients to work on a migration plan. The end of life effective date corresponds to the end date of your currently active support agreement.

Central Control Version 6.x:

Bitcentral announces the end of life for our Central Control Version 6.x (all modules) as of 12/1/2020.

Bitcentral will continue to support this software and users of systems based on these servers through the duration of existing services contracts. However, no further updates will be made to these versions or modules.

Our sales team will be reaching out to our remaining Version 6.x clients to work on a migration plan. The end-of-life effective date corresponds to the end date of your currently active support agreement.

Central Control Studio Mode:

Bitcentral announces the immediate End of Life for our Central Control “Studio” variant. Bitcentral will continue to support this software through the duration of existing services contracts.

Create Version 2.x and older:

Bitcentral announces the end of life for our Create Version 2 software effective 12/31/2022. No further development is being allocated to the Create 2 product version. Further, the hardware associated with many Create 2 deployments (ProLiant Gen8 series) is no longer supported by our supplier making it difficult to source and replace failed hardware. As such, we are not able to provide the mission-critical support required for a broadcast production solution.

Our sales team will be reaching out to our remaining Create 2 clients to work on a migration plan. The end-of-life effective date corresponds to the end date of your currently active support agreement.