This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, company name, or other details to help you with your experience.
We collect information from you when you fill out a form, open a Support Ticket, or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We use cookies to enhance your browsing experience and gather insights into how our website is used. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
We do not include or offer third-party products or services on our website. If, in the future, we integrate third-party services, we will update our Privacy Policy and notify you accordingly.
We use various third-party tracking technologies and analytics tags to improve our service and understand user behavior. These include:
These third-party tools help us:
Opting Out:
Users can manage their opt-out preferences via:
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
Third-Party Behavioral Tracking
We allow limited third-party behavioral tracking through trusted services such as LinkedIn Insight Tag, Facebook Pixel, and Google Analytics for the purposes of analyzing website performance, tracking conversions, and improving marketing relevance. These tools do not collect personally identifiable information and all data is handled in accordance with GDPR and CCPA standards, including Standard Contractual Clauses (SCCs) for international data transfers. For more details, please refer to the respective privacy policies of these service providers.
We do not specifically market to children under the age of 13 years old. In compliance with COPPA, we do not knowingly collect information from children under 13 without verifiable parental consent.
We adhere to Fair Information Practices Principles, which require responsive actions should a data breach occur. We will notify users via email within 7 business days.
We comply with the CAN-SPAM Act by:
To unsubscribe from future emails, follow the instructions at the bottom of any email or contact us at sales@bitcentral.com.
GDPR Compliance
Legal Basis for Data Processing
We collect and process personal data based on the following legal grounds:
User Rights under GDPR
We ensure that all electronic communications such as live chat, phone conversations, and support tickets are monitored strictly for quality assurance and service improvement. Consent for this monitoring is obtained at the start of the communication and by continuing, you agree to such monitoring. Children under the age of 13 are not permitted to use interactive services without parental consent, in full alignment with CIPA regulations.
We ensure that any data transferred outside of the European Economic Area (EEA) is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission. For third-party services such as LinkedIn, Facebook, HubSpot, ConvertFlow, and Google Analytics, we ensure that these transfers are compliant with GDPR and CCPA regulations, with explicit measures to maintain data privacy and integrity during cross-border processing.
In the event of a data breach, you will be notified within 72 hours as required by GDPR regulations. We will also inform any relevant data protection authorities if the breach is likely to result in a risk to your rights and freedoms.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Detailed retention periods are as follows:
If at any time you would like to unsubscribe from receiving future emails, you can email us follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
If there are any questions regarding this privacy policy, you may contact us using the information below.
Bitcentral, Inc.
4340 Von Karman, Suite 400
Newport Beach, California 92660
United States
